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12Service deskIssue 48, November 2026

Book a truck slot

Choose a day and a two hour window, enter the box and the truck, pay the slot fee and get a gate pass. Night windows have the shortest queue.

Slot fee
₦5,000
Gate
B, open 24 hours
Average time inside
18 min

1. Day

2. Window

Bars show how full each window is (example data). Sixty trucks per window.

3. Truck and box

  • WindowChoose a window
  • Slot fee
02At the gate

From slot to gate out

What the driver does.

01

Arrive in your window

Up to 30 minutes early is fine. The truck park outside Gate B has water and toilets.

02

Scan the pass

The lane camera reads the plate and the driver scans the code.

03

Follow the lanes

Signs and the screen show the yard block and bay.

04

Gate out

Seal and box checked at the out gate. Storage stops.

Containers stacked at a busy terminal
Gate B lanes. Twelve lanes in, ten out, all read by camera.
04Questions

Slot questions

Short answers.

What if the truck is late?

Within 30 minutes of the window end, you are let in. After that, rebook; the fee moves free once.

Can a haulier book for me?

Yes. Hauliers book in their own accounts with your container number.

Is there a surcharge at night?

No. Night windows cost the same and have the shortest wait.

Next

Box not released yet?

Track it first, then book.